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Privacy Policy

1. Introduction

 

Auckland Pre-Purchase Inspections Limited (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website or engage our services.

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2. Information We Collect

 

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Property address

  • Inspection details and booking information

  • Any additional information you provide through our website, booking forms, or communications with us

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3. How We Collect Information

 

We collect personal information when you:

  • Submit an enquiry or booking form

  • Engage us to carry out an inspection

  • Communicate with us by email, phone, or other means

  • Use our website

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4. How We Use Your Information

 

We collect and use personal information for the purposes of:

  • Providing pre-purchase building inspection services

  • Managing bookings and inspections

  • Preparing and issuing inspection reports

  • Invoicing and payment processing

  • Communicating with you about our services

  • Meeting legal and regulatory obligations

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5. Disclosure of Information

 

We may disclose personal information to:

  • Employees or contractors engaged by us to carry out inspections

  • Service providers who assist us with business operations (such as form platforms, email services, or accounting services)

  • Any party where disclosure is required by law

We do not sell or trade personal information to third parties.

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6. Storage and Security

 

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Information may be stored electronically using secure systems, including cloud-based services, and is accessible only to authorised personnel.

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7. Retention of Information

 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

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8. Access and Correction

 

You have the right to request access to, or correction of, the personal information we hold about you.

Requests can be made by contacting us using the details below.

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9. Website Use

 

Our website may use basic analytics or cookies to improve functionality and user experience. These do not identify you personally.

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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11. Contact Us

 

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Auckland Pre-Purchase Inspections Limited
Email: hello@aucklandprepurchaseinspections.co.nz
Location: Auckland, New Zealand

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