1. About Us

 

These Terms & Conditions apply to services provided by Auckland Pre-Purchase Inspections Limited (“the Company”), a New Zealand registered company. By accessing this website or engaging the Company’s services, you agree to be bound by these Terms & Conditions.

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2. Scope of Inspection

 

The inspection is a visual, non-invasive inspection of reasonably accessible areas of the property at the time of inspection. No elements are dismantled, moved, or tested beyond normal visual inspection. All findings and recommendations (including any proposed repair schedule) contained in the report, or otherwise conveyed to you, are preliminary and will require further and more detailed investigation in due course. If any estimates are given as to the cost of repairs these are indicative and non-binding. We in no way warrant the suitability, condition or value of the property for the purchase. The report is not a Code Compliance Certificate, building warranty, or guarantee of future performance.

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3. Limitations

 

The inspection does not guarantee the absence of defects. Hidden, concealed, or future defects may exist and are outside the scope of this inspection.

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4. Additional Inspection Methods & Limitations

 

Drone Roof Survey
Any drone roof survey is a visual assessment only. It does not include physical access to the roof, dismantling of roof components, or physical testing. The use of a drone does not guarantee the identification of all defects or issues.

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Thermal Imaging
Thermal imaging provides indicative information only. It does not confirm the presence or absence of defects, moisture ingress, or weathertightness issues.

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Moisture Testing
Moisture testing is carried out using non-invasive equipment and provides indicative readings only. Results do not confirm the presence or absence of leaks, moisture ingress, or weathertightness issues.

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5. Excluded Items

 

This inspection does not include specialist testing, invasive investigation, or assessment of areas that are unsafe, inaccessible, or concealed.

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6. Use of Report

 

The inspection report is prepared for the named client only and must not be relied upon by any other party without the Company’s prior written consent.

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7. Payment & Report Release

 

The final written inspection report will remain the Company’s property and will only be released to the client upon payment of the issued invoice, unless otherwise agreed in writing.

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8. Pricing

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All prices are exclusive of GST. A travel cost of $1.20 per km will be charged for all property inspections at locations outside of a 20km radius of the Company’s business address at Lyren Place, Half Moon Bay unless otherwise agreed. Thermal imaging and drone roof surveys are excluded unless otherwise agreed. A cancellation fee of half of the total value of the quoted price will be charged if cancellation occurs within 12 hours of the planned inspection.

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9. Liability

 

To the maximum extent permitted by law, the Company’s liability is limited to the fee paid for the inspection. The Company accepts no liability for loss arising from reliance on the report by any third party.

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10. Access & Safety

 

The Company may decline to inspect any area considered unsafe or inaccessible at the time of inspection.

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11. Contractors

 

Inspections may be carried out by employees or contractors engaged by the Company. All inspections are provided under these Terms & Conditions regardless of who carries out the inspection.

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12. Website Use

 

Information provided on this website is general in nature and does not constitute building, legal, or professional advice. Users should not rely solely on website content when making property decisions.

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13. Privacy

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1. Collection and Use: By submitting your personal information to us you consent to the collection, use, and storage of your personal information as necessary to provide the services, and for all related business purposes including marketing by us.

2. Disclosure: We will only disclose your personal information to our contractors as required, who are bound by privacy obligations. We will take reasonable steps to protect your personal information by using reputable third-party service providers.

3. Access, Correction and Complaints: You may request access to your personal information held by the Company or request corrections if it is inaccurate. Such requests and any complaints in respect of any privacy concerns should be directed to the Company's Privacy Officer at hello@aucklandprepurchaseinspections.co.nz. A complaint will be acknowledged within 7 days and a decision will be made and advised within 30 days (or a longer period as may be agreed). If you are not satisfied with the decision, you may make a complaint to the Privacy Commissioner. The contact details for the Privacy Commissioner are:

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Telephone: 0800 803 909

Website: https://www.privacy.org.nz/

Mail: Office of the Privacy Commissioner

PO Box: 10094, Wellington 6143

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14. Acceptance

 

By engaging the Company’s services or submitting a booking or enquiry form, the client confirms acceptance of these Terms & Conditions.

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15. Governing Law

 

These Terms & Conditions are governed by and interpreted in accordance with the laws of New Zealand.

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